Build a SMS-Powered Survey System

Connect systems with Reshuffle.

Communicating with customers via SMS text messages is fast becoming part of a multi-channel customer experience — where people get to choose which channel they prefer to use when connecting with brands. SMS offers speed, accessibility, and the option to communicate privately without going on public social media channels.

Building a simple SMS integration, for example, an auto-responder for order confirmation, is easy. But what if you want to connect multiple services to generate a more interactive flow and do more than just send an outbound SMS to a customer? The solution can become complex, and fast.

We built Reshuffle’s open source integration framework to simplify these types of integrations. In our post on Dev.to, we show you how easily you can build a series of connections that link different services to create a unique solution.

Read the tutorial on how to build an SMS-powered survey system with Reshuffle open source.